Services
Consulting Services
Helping Clients Thrive
Our consulting services range from advising, strategizing, planning, coaching, facilitating, to evaluating and analyzing data.
Our clients most frequently ask us to:
- Implement and execute change
- Boost critical thinking and strategic thinking
- Guide re-structuring initiatives
- Improve collaboration and cross-functional teamwork
- Enhance engagement
Programs
Our programs enhance the capabilities to deliver results. We have led thousands to develop effective mastery to meet the challenges of today’s realities. We can tailor programs to address current projects or challenges.
Executing Complex Change
Situational Mindset Agility: Targeting What Matters
Risk and Analysis Workshop
In our dynamic world, relying on rote responses, habit, and past practice can waste energy, support, and resources. Understanding the risks as well as the benefits ensures stellar results.
This program is a “practicum” because part of the focus is on learning and analyzing, followed by coaching a cohort to identify actions to increase performance, productivity, and engagement.
Speaking
Most Requested Topics
We offer engaging, informative, and entertaining stories, up-to-date experiences, and helpful insights. Our motivated audiences leave ready to act.
- How to Make Change Stick
- Key Steps to Build Agility, Engagement and Trust
- Making Critical Thinking Positive
- Influencing Up the Chain of Command
- How to Turn Conflict into Acceptance
- A New Leadership Lens
Transforming Vision Into Results
Only 30% of new projects fully succeed, wasting time, energy, resources, and trust. New research points to weak vision and inattention to execution contributing to these dismal odds. There is a growing danger that vision without execution becomes a mere hallucination. Leaders can employ five key steps to ensure their vision delivers the desired outcomes.
Objectives:
- Understand a five-step framework for successfully executing change
- Identify how to leverage intangible incentives to gain support
- Explore the process for building an agile and resilient change culture
- Learn how to handle resistance to change
Tapping into the Secrets of Persuasion
Selling is getting someone to take action to achieve your goals while persuading permits others to act to fulfill their goals. Persuasion changes attitudes and actions without using formal power or duress. Effective persuasion requires knowing what your audience cares about and their fears. Instead of telling a story from your perspective, you listen and address their realities.
Objectives:
- Identify the questions to surface your audience's concerns
- Listen for the three sources of fear
- Prioritize current concerns based on verbal and non-verbal signals
- Develop creative alternatives to produce win-win solutions
Successfully Beating the Odds
Organizational longevity is shrinking. Standard & Poor 500 companies in 1958 endured for sixty-one years. In 2022, a firm's life span had shrunk to fifteen to twenty years. In small businesses, the average is eight years, with only thirty percent lasting ten years. In our "Just Do It" culture, the issue of long-term survival seldom attracts attention, even though it is foundational. Built to last, firms benefit from higher customer trust, unique expertise, improved retention, effective fiscal judgment, robust brand power, and a valued culture. Survival must be the ultimate performance measure.
Objectives:
- Learn that a narrow economic focus prematurely perish
- Discover the impact of the fear of missing out and the desire to keep doing what we have always done on longevity
- Value the advantage of balancing tradition and innovation
- Recognize the benefits of solid ties between customers, suppliers, employees, and the community
The Positive Side of Critical Thinking
How did the taxi industry miss Uber? What could your organization be missing now? Conventional thinking cannot cope with increasing complexity. To avoid blind spots, we must see a situation through six perspectives or mindsets. Mastering critical thinking doesn't require rocket science, nor is it a matter of IQ or style. It is a commitment to thoroughly think through current realities and discover the best
Objectives:
- Identify and evaluate a systematic approach to critical thinking
- Improve scanning skills using the six critical mindsets
- Learn how to blend past, present and future perspectives
- Develop and reward divergent and creative thinking
Our Videos
Making Change Stick
Boosting Mental Agility And Critical Thinking Webinar
If You Think Sharper Thinking Does Not Matter: Think Again
Assessments
Our assessments examine a current situation and encourage respect and flexibility. Results capture current reality rather than a fixed description.
Situational Mindsets IndicatorTM
The Situational Mindsets Indicator (SMI) examines Mindsets or a leader’s choice of what is most important to achieve at a point in time. It focuses on organizational internal and external realities to foster critical thinking, engagement, and results.
The SMI presents a groundbreaking and award winning framework using six reality based lenses to help leaders make the right call at the right time for the right results. Since respondents select a real assignment, task or initiative for analysis, the inventory:
- Improves critical and strategic thinking
- Expands the ability to influence beyond authority
- Boosts team effectiveness
- Prevents and handle conflict
- Increases engagement and trust
- Establishes a results oriented terminology
- Manage change
For more information visit www.situationalmindsets.com
Get A Sample Copy of the Situational Mindsets Indicator Report to learn about the six goal mindsets
To improve products and services; gain status as an industry leader, and find new internal synergies
To gain and retain customers; surpass the competition, and quickly provide outstanding customer service
To develop infrastructure, policies, and systems to deliver consistently high levels of performance; ensure accountabilities and establish goal expectations to guide actions
To improve quality, safety, workflow efficiencies, reduce waste; to identify ways to enhance work processes and improve financial success
To ensure retention of key talent; prepare succession plans; develop talent, and build a high performing agile culture
To validate current assumptions; assess current trends; identify potential changes to the business model; discover new niches; and prepare for the future
Bottom-Line Persuasion
Bottom-Line Persuasion:™ Results Focused Influencing helps identify your goals and Mindsets for winning agreement or support from others at work. Understanding Mindset helps you identify how to position your ideas or proposals to match the interests of those you are trying to influence or those whose support you need to implement the plan.
For more information visit the website.
About The Author
Dr. Mary Lippitt is an award-winning author, speaker, and consultant who focuses navigating today’s pressing business challenges with practical and effective solutions. Her groundbreaking work on leadership, critical thinking and change execution has been featured in Leader to Leader, Executive Excellence, The Journal of Business Strategy, Industry Week and on Sirius Radio.
A hands-on practitioner as well as a researcher, Dr. Lippitt has helped thousands of leaders improve organizational performance by focusing on six success mindsets. Her reality focused analysis approach has been adopted by major international organizations and universities.
Dr. Lippitt earned a Doctorate in Business Administration and teaches at the University of South Florida. She is a member of the Business Transition Council, Association for Talent Development, and the Senior HRD Forum. An influential leadership expert, Dr. Lippitt is a highly sought-after author, speaker and consultant.
Our Testimonials
CEO of SMCOV and Coauthor of Trap Tales: Outsmarting the 7 Hidden Obstacles to Success
This is fresh, insightful, and mind-expanding book that is based on sound research, in-depth case studies, and practical experience. It’s a breakthrough work with a unique perspective that will make you think differently about how you think.
Coauthor of the award-winning The Leadership Challenge and Executive Fellow of Center for Innovation and Entrepreneurship, Leavey School of Business, Santa Clara University
Buck the trend and make a lasting and effective change with this book! Every great leader should have it!
New York Times #1 bestselling author of Triggers, Mojo, and What Got You Here Won’t Get You There.
Lippitt’s practical and easily adopted model changes how leaders gain support and deliver results. By using Lippitt’s six mindsets, leaders can make informed strategic choices addressingsituational mindsets and the change orientation of decision makers as well as the organization life cycle stage. Lippitt’s approach is in my tool kit under the heading of “elegant process and solutions.” It collapses several dynamics into a streamlined result—the silver bullet that leaders embrace.
Managing Partner, Strategic Performance Group; Professor and Director, School of Business and Technology, Marymount University
Situational Mindsets teaches leaders that they don’t need an MBA to master the art of business acumen. They need to stay curious, ask the right questions, and read this book! Reading Dr. Lippitt’s definitions of the six mindsets helped me see new possibilities for my own business as well as empowering my executive coaching clients to make positive changes. I predict Situational Mindsets will become a classic leadership book for the ages.
Author of The Discomfort Zone: How Leaders Turn Difficult Conversations into Breakthroughs
Situational Mindsets deftly takes us on a journey beyond the previous leadership frameworks to a more useful and comprehensive approach. Correctly focused on the decision making role of leaders, this book changes our leadership mindset in order to help us make better decisions.
Best selling author of Turn Your Ship Around
What the “just in time” approach is to inventory management strategy, Mary Lippitt’s Situational Mindsets concept will be to whole-of-business management. It is an innovative approach to making the right call at the right time, to prioritizing scarce resources to focus on the most urgent issues without sacrificing the big picture. This is an eminently practical blueprint for business leadership in an era of relentless transformation.
Author of The Disruptors: 50 People Who Changed the World,and Profiles I Audacity: Great Decisions and How They Were Made
Mary’s original ideas will stretch your thinking and push you toward becoming a better leader who embraces the challenges of uncertainty, the promises of opportunity, and the impediments of complexity. Delve into this book; it is a must read from a thought leader who has devoted her career to helping others learn to lead and achieve results. Mary Lippitt’s new book, Situational Mindsets, is—in a word—brilliant!
Author The Business of Consulting, editor The ASTD Leadership Handbook and founder of ebb associates inc.
Count on Mary Lippitt to see the world of leadership through a refreshingly new angle and bring her immense wisdom to its thoughtful practice. Situational Mindsets will open your eyes, clarify your perspective, and sharpen your influence in bringing the best of who you are to what you do.
Author of Managers as Mentors: Building Partnerships for Learning
Leaders must make choices. Amid the tumultuous climate of today’s global market, Mary’s comprehensive approach to leadership focuses on helping both organizations and individuals identify specific decisions and judgments that may be hindering their long-term growth and prosperity. In simpler terms, she helps these leaders find what needs to be changed and shows them why and how to do it. By using a time-tested formula, Mary pinpoints strategic thinking needs in each area of an organization as she helps them learn to effectively prioritize, assess risks, and create long-term strategies for success.