Situational Triage: Judging Current Conditions

The TV series M.A.S.H. was not just a funny comedy; it also depicted advancements in field medicine including the practice of triage. As the helicopters and trucks arrived with the wounded, the doctors and nurses would check each patient and determine whose injury needed to be attended to first. Recent mass casualty events remind me of this process and the value of astute professional medical judgment.Read More

Critical and Strategic Thinking Builds Agility

Leaders say they want to boost creativity, critical thinking and agility to improve performance and manage change. Research studies confirm the accuracy of those statements. Who wouldn’t want their staff to be quick on their feet, display ingenuity, offer critical insights, or make effective strategic choices? However, there is no consensus on how to boost agile thinking or increase brain capacity beyond the standard 10% utilization. Read More

Success Mindsets For Astute Scanning

We all recognize that better decisions follow reliable data collection. However, obtaining it remains a challenge. Too often we accept a penetrating glimpse of the obvious or past practice since it is safe and efficient to keep doing what we have always done.  Unfortunately, this tendency keeps us in an echo chamber where old assumptions reside and reverberate.Read More

Distorted Perceptions

Perception: Disconnects, Distortions and Deficiencies

We often hear that seeing is believing, but should we always believe what we see? Our distorted perceptions can be superficial and unduly influenced by past experiences.  Architects, IT professionals and security personnel can “see” the same office, but what registers and remains with them varies significantly. Read More

Are You Rewarding A While Requiring B?

Reward SystemsReward systems

I decided on my doctoral thesis topic after reading Steven Kerr’s 1975 article, The Folly of Rewarding A When Hoping for B, in the Academy of Management Journal (volume 18, pps.769-782). In the decades since this published, one might assume that organizations revised their reward systems to match their current strategy. Unfortunately, many have not.Read More

Invisible Fences: Limiting Constraints

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Top Ten Leadership Skills for 2020

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