Winning support requires more than packaged positions and slogans. Building a ground swell or promising does not equate to a strong conviction. Emotions ebb as well as escalate based on personal assessments.Read More
We all think we are highly credible, but we need to validate that perception. Living in an illusion is not smart. I was working with a CEO who was asked at a staff meeting on Friday if a layoff was planned. He empathetically said no, but the following Wednesday the firm did conduct a layoff. He chose the desire to be popular over the need to be credible. Credibility stems from trustworthiness, believability and a commitment to high integrity.Read More
Learn how to identify the critical mindsets that enable you to effectively analyze the business situation.
At some point in life, we’ve all heard the phrase “ … until you walk a mile in my shoes.” Although this is not a literal suggestion, obviously, it is a sound one that underscores the importance of understanding mindsets in business. When dealing with a business contact or situation, your goal is to understand his goal so that you can make smart decisions that will drive your success while further fostering healthy business relationships.Read More
The childhood fairy tale of Jack and the Beanstalk leads us to believe that it is possible to toss out a handful of magic seeds and instantly garner overnight success. Leaders trying to implement a culture change within their organizations may mistakenly believe this same kind of “magic” is possible. Unfortunately, organizational change through cultivating a culture of engagement requires more deliberate actions over a longer period of time. Past cultural transformational efforts, such as six sigma practices, visionary transformations, or various other change efforts, proves the case. Depending on the research study, the success rate of these change efforts varies between 9% and 30%. Even the high end findings are not very encouraging. It is clear that wishing for change and implementing it are very different.Read More
Telling, Selling, Tracking and Engaging
It is fair to say that the adage “the more things change, the more they stay the same” does not apply to leadership. The trends in leadership practices has actually been shifting significantly; from leaders assuming the sole decision-making role based on the premise that front line workers lacked business acumen, to leaders relying on their talented workforce for innovation and insights. Given the number of theories, the amount of jargon, and marketplace challenges, this shift has been a rocky one.Read More