Jane Anderson, Author at Enterprise Management Ltd

Situational Mindsets: Targeting What Matters When It Matters

Situational Mindsets expands leadership beyond mastering personal style, skill set, and positive characteristics. It adds the ability to adjust to dynamic conditions and deliver results. The importance of situational awareness was cited as early as the 5^th century BC in The Art of War by Sun Tze. Sun Tze described how the terrain, weather, population, sources for food and water, and vegetation were important factors in military strategy.

While the challenges facing our leaders today differ, knowing what has been what is and what is changing enables leaders to accurately assess their current environment to make a smart decision.

Situational Mindsets offer a framework to effectively scan an organization’s environment, weigh alternatives, decipher complexity, and address changing realities. Leaders cannot do everything that they want to do, but they must target what is vital at this moment in time. Using situational mindsets, leaders grasp present realities, foster engagement, circumvent risk and leverage opportunities. Situational mastery flows from asking questions. It does not depend on IQ, advanced degrees or extensive training. Also, when we exchange information, we promote understanding and alignment. Leaders do not need to have all the right answers, but they must ask all of the right questions. No one person can handle the pace of change, the growing complexity and amount of data. But the task is not overwhelming. It merely requires a situational mindset checklist to guide data collection and prevent potential blind spots.

Six situational mindsets cover key organizational factors: new products and services, customer focus and competitive position, organizational excellence, productivity and profitability, people and culture, and preparing for the future. Insights from situational mindsets prioritize actions and prevent blunders.

Another benefit is that mindsets enhance respect for different points of view. Valuing diverse perspectives builds collaboration and initiative. It also reduces interpersonal conflict. It provides the clues to walk in another’s shoes translates. It spotlights how to influence their thinking and actions. It is also the greatest honor you can give to another person—to listen to them and help them achieve their goals. After we understand all perspectives and realities, we can discover common ground.

In the dynamic 21^st century the scope of leadership must expand. Situational mastery, critical thinking, priority setting, and sustainable results play a critical role in a person’s and an organization’s success. Click to order your copy ☛ Situational Mindsets

Join me on October 29^th at 1 pm Eastern for a FREE webinar on Situational Mindsets: How to Boost Critical thinking and Deliver Results ⤵︎ click link below

Situational Mindsets: How to Boost Critical Thinking and Deliver Results – with Mary Lippitt

Published with permission from Bizcatalyst360.

Six Situational Mindsets To Putting First Things First

No one would argue that as leaders, we want to immediately tackle the most important issue or opportunity. As Stephen Covey advises, “put first things first.” However, deciding what is most important, and that awareness, cannot be made based on past practice, outdated assumptions, or preconceived options. Circumstances change too quickly to rely on what was valid. We must continually reassess our situation and alternatives. Interestingly, a study of leaders found that 80% of them never consider alternatives or situational mindsets before making a decision, despite changing conditions.

When we drive our cars, we cannot rely exclusively on what we see through our windshield. We also check the side and rear view mirrors. But we also have to check our dashboard for speed and any warning lights. This expanded context ensures our safety. Likewise, leaders banking on a single viewpoint miss opportunities and invite risk. Utilizing multiple sources of current information delivers optimal choices.

Leaders inherently know this, however, many leaders will utilize default decision-making, blindly sticking to tradition; skim over or ignore data that contradicts beliefs; or readily jump on any goal bandwagon, and implement current fads. In a dynamic environment, adopting a “ready, fire” approach is dangerous. “Aiming” or situational awareness must precede the decision to launch as it is the only way to discover the best path forward. Instead of believing we have all the answers, we must commit to asking all the right questions to analyze our circumstances.

So, what is the alternative when deciding what goal to pursue? Leaders must become situationally aware by studying six situational realities.

To collect the information for aiming, questions addressing six situational factors must be investigated. These mindsets depict what has happened, what is happening, and what is likely to happen. The situational mindsets are:

Inventing or measuring how innovative your products, designs, and services compared with what is possible.
Catalyzing or assessing the level of your customer service, market position, and sales effectiveness compared to the competition.
Developing or evaluating system effectiveness, information flow, unit alignment, goal and policy alignment, decision making and autonomy
Performing or studying the quality of deliverables, cycle time, productivity, workflow, safety, and ROI
Protecting or questioning staffing levels, retention of key talent, succession planning, engagement, and cultural agility
Challenging or examining trends, business plan options, validating assumptions, identifying niches and searching for alliances

Inquiring about these situational mindsets provide leaders with the ability to see what is on the wall, around the corner, and within reach. And it is an easy practice to implement. The six mindsets become a checklist to ascertain complex, challenging, ambiguous, or precedent setting circumstances.

In addition to developing a mindset question checklist, we should also:

Allocate time for reflection, analysis, and imagination. The KISS principle (Keep It Simple Stupid) only works when things are stable. Dynamic factors and new realities are rarely simple. H. L. Mencken captured this truth by saying, “There is always an easy solution to every human problem” neat, plausible and wrong.” We must stretch our thinking to secure our future.
Identify our biases and rationalizations. Smart choices mean we must generate new ideas to address the waves of change. As Einstein stated, “We cannot solve our problems with the same level of thinking we used when we created them.”
Recognize the power of asking open-ended questions. As Dr. E. Edwards Deming remarked, “If you do not know how to ask the right question, you discover nothing.” Expand the scope of your questions to detect trends, examine implications, and craft new opportunities.
Accept the fact that the greatest obstacle to our future is not ignorance, but the illusion that we already know all that we need to know. We must dig deeper and wider in a search for new knowledge and insights. It is important to ask: what have we learned what should we start doing, and what should we stop doing. Mark Twain observed, “What gets us into trouble is not what we don’t know. It is what we know for sure that just ain’t so.
Resist peer pressure and the temptation to follow the crowd. Enthusiasm for a new initiative regularly conceals flaws and squashes critical thinking. Ask for what could go wrong, what other options are there, and what potential issues might surface. As journalist Walter Lippman observed, “Where all think alike, no one thinks very much.” We need people to think and speak up.

Take the time to ask the mindset questions to discover what to put first. Let’s make our future truly promising.

Published first at Value Walk: https://www.valuewalk.com/2019/08/six-situational-mindsets-first-things-first/

About Author:

Dr. Mary Lippitt, an award-winning author, consultant, and speaker, founded Enterprise Management Ltd. to help leaders with critical analysis. Her new book, Situational Mindsets: Targeting What Matters When It Matters was published last year with a Foreword from Daivd Covey. She can be reached at mlippitt@enterprisemgt.com or https://www.linkedin.com/in/marylippitt/

Breaking the Vacuum Around Leadership

Has leadership kept pace with the unfathomable challenges we face? We have excelled at helping leaders from the inside out by focusing on leadership style, characteristics, and skillsets. However, we have avoided advancing leadership mastery in terms of systems and situational awareness. We must fill the external attention vacuum.

Peter Drucker’s stated that leadership“has little to do with ‘leadership quality’ and even less to do with ‘charisma.’ Its essence is performance,”and I agree with his focus on results. Flexibility, agility, timing, and situational awareness enable leaders to leverage new opportunities and prevent blind spots.

Organizations are more integrated, customer expectations have increased, and resources have become more constrained. And to make it even more challenging, this greater complexitymeans that no one person can have all the answers. Instead of becoming the solution provider, leaders need to ask the right questions and evaluate alternatives. Luckily, this is not rocket science or a matter of IQ. It requires committing to conducting an environmental scan,which can be done using six situational mindsetsto uncover information before jumping to a decision.

Asking questions covering six different spheresproduces a comprehensive understanding of present challenges and opportunities. Questions include:

What new approaches or creative options can we investigate?
How can we improve customer service and retention?
How can we become a truly seamless and effective organization?
What can improve our quality and efficiency?
How can we foster collaboration, engagement,and learning?
What can we do now to ensure a prosperous future?

Vacuums collapse when we find a way to fill them. Leadership today needs to include systems thinking, organizational insights, and environmental scanning for organizations to thrive.

“Breaking the Vacuum Around Leadership” was originally published on 10 July 2019 at BizCatalyst360.

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