This innovative tool can be used in a self-scored printed version or online tool to develop more effective leaders and teams. The audience includes team leaders, project managers, managers, executives, and others who have responsibility for goal achievement. This framework helps to:
- Balance strategic and operational decisions
- Create comprehensive performance measures
- Lead and implement change
- Develop credible and constructive communication practices
- Improve customer service
- Engage diverse viewpoints
- Manage conflict and facilitate creative problem solving
The advantages of this framework are: (1) Uses practical, business oriented language that reflects current circumstances rather than providing a permanent label; (2) Is objective and easy to apply immediately, (3) Reflects changing organizational/business life cycle; (4) Is new and not subject to the "been there, done that" response.
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Priority
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Actions
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Inventor
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Innovation and survival
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Develop new ideas, products and services
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Catalyst
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Fast growth
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Gain market share and win customers
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Developer
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Manage risk and establish order
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Build infrastructure, create systems and processes for high performance
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Performer
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Maximize results
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Improve processes and procedures for effective resource utilization and return
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Protector
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Maintain success
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Develop committed workforce, build capabilities, & support culture/identity
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Challenger
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Position for the future
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Surface assumptions, practices, and issues; and create strategic options
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The Facilitator’s Guide discusses the model and background material, gives answers to frequently asked questions, reviews technical data, suggests training designs, recommends facilitation strategies, and provides reproducible transparency masters. A two-day program for trainers is recommended, but not required.
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